Superb customer services.
Expert in Call Center solutions and built for any business.
Good English speaker and 100% all Filipino agents.
Live operator answering.
The ever dashing and energetic management team of FRMC Business Ventures.
Engr. Francis Ray Cecilio
Ethel Ugbinada Sanchez
Account Operations Manager
Gibby 'Bongs' Granados
Founded in October 2010 in Singapore by Engr. Francis Ray Cecilio as Prime Business Ventures and later was changed to FRMC Business Ventures because of DTI Philippines company registration issue. FRMC Business Ventures is duly registered in the Philippines with DTI registration number 04012795. Dedicated to customer service and operational excellence, FRMC Business Ventures caters online services. First is a BPO call center and live answering services serving the communication needs of our clients worldwide. Our company provides unparalleled onshore and offshore solutions to leading organisations across the globe, helping them to optimize costs, develop operational performance, increase productivity and efficiency, obtain flexiblity in staffing and manpower management. Second is Digital Marketing services which include the popular Filipino online radio Radyo Kabayan [www.RadyoKabayan.org] and eBay like online classified ads portal Cebu Ads Marketing [www.CebuAdsMarketing.com]
Our effective approach: People, Process and Performance
We provide our clients with outcomes that meet their business objectives. We manage all of our clients day-to-day operational needs using the FRMC Business Ventures approach of People, Process and Performance:
* We hire only the best talent and align resources to client needs and values.
* We manage performance through coaching and mentoring with a focus on operational effectiveness.
* We develop and empower our people through our proven training methodology.
* We review all outcomes and evaluate for better efficiency through continuous improvement.
At FRMC Business Ventures, we understand and value our clients relationships with their end customers. This is underpinned by our successful, results-driven inbound and outbound call center outsourcing solutions, including voice, chat and e-mail support.
For more information about FRMC Business Ventures and our solutions, please drop us a line below. We will help you and your company grow.